Testimonials
Testimonials at The Meridian at Carolina Lakes
Reviews are very important to us and are the best way to let others know if our team has provided you with a great experience. Please take a second to share your feedback and see what our customers are saying about us.
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The Meridian at Carolina Lakes
Kimberly Johnson
via GOOGLE
5 / 5 stars
a month ago
Today we made the difficult decision that our father needed to go into an assisted living facility. I cannot tell you how wonderful the staff at this assisted living facility treated me and my father as we entered this new world. Not only did they involve other residents and the employees there to welcome us They did everything they could to make...
our transition as positive and loving as could be. I am forever, grateful to the whole team for their love and support today and look forward to my father continuing to live at this wonderful place. How nice to be able to go to sleep tonight knowing my dad is cared for and safe
Response From Owner
a month agoKimberly, our heart is full to hear of your positive experience. We understand how difficult this decision can be and we're glad our team could make the transition smoother for you and your father. Our goal is to ensure a cozy and safe environment for our residents. Your trust in us is truly appreciated and we're committed to maintaining this high standard of care. We look forward to continuing to support your father in his journey with us.
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The Meridian at Carolina Lakes
Trisha H
via APLACEFORMOM
5 / 5 stars
2 months ago
Care levels can be hard to receive all that is described or expected due to needing more staff to attend residents (though you pay for the level even if care isn't provided as expected) ~ some of the staff are very attentive however!
Response From Owner
2 months agoThank you for your honest feedback.
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The Meridian at Carolina Lakes
Pat M
via APLACEFORMOM
5 / 5 stars
6 months ago
I have visited this facility many times. The new owner and management team are amazing. The staff go above and beyond. The festivities are wonderful. So much work goes into every event and the care of the residents. Every need is met
Response From Owner
6 months agoThank you for your kind words! We're thrilled to hear that you've had such positive experiences with our new ownership, management team, and staff.
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The Meridian at Carolina Lakes
Anonymous
via APLACEFORMOM
5 / 5 stars
6 months ago
Everyone is extremely friendly. The staff is very quick to respond to any concerns. Amenities offered are good. Room sizes are about average and perfect for the needs. My dad does wish there were more males there. Big thing for me was it was the closest, cheapest, and did not look depressing. It was a place where I actually did not dread visiting...
my dad. It really feels more like a hotel than a rest home.
Response From Owner
6 months agoThank you for your thoughtful review! We’re so glad to hear that you’ve had a positive experience with our staff and amenities. It’s wonderful to know that our community feels welcoming and comfortable for both you and your dad.
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The Meridian at Carolina Lakes
Lane Benningfield
via GOOGLE
5 / 5 stars
9 months ago
I was a previous resident of Lauren Kirk and not only did she work extremely hard to get me into the apartment I wanted but she also showed incredible customer service. Whenever I needed anything or a maintenance request she would always help and then follow up afterwards. The Meridian is very very lucky to have her on their team!
Response From Owner
9 months agoThank you for sharing your positive experience with Lauren Kirk at The Meridian at Carolina Lakes. We're thrilled to hear about her exceptional customer service and dedication to our residents.
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The Meridian at Carolina Lakes
kenneth watts
via GOOGLE
5 / 5 stars
9 months ago
This is for Lauren, she is a wonderful care giver. She takes such good care of her patients and they love her. She has a wonderful personality and is so loving and caring. Yall are really lucky to have such a caring person working with your company. Thank you Lauren for caring so much for your people you are caring for, they love you.
Response From Owner
9 months agoThank you for recognizing Lauren's exceptional care and dedication at The Meridian at Carolina Lakes. We're grateful to have her as part of our team and appreciate your kind words.
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The Meridian at Carolina Lakes
Anonymous
via APLACEFORMOM
4 / 5 stars
a year ago
My mom came in right after the transition to the new managing company. I am guessing this upset the operations greatly as people were leaving or asked to leave and they had been working a certain way with staff. I am seeing change in a positive direction since the new management. I have rated cleanliness low because of the carpets which have spots...
or has recently not been cleaned but was told they are going to be replaced. I have never smelled soiled undergarments and most staff are friendly and polite.
Response From Owner
a year agoThank you for your review!
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The Meridian at Carolina Lakes
vicky rogers
via GOOGLE
5 / 5 stars
a year ago
We are very fortunate to have found a safe, clean loving environment while we go through this very difficult stage of our lives. The Meridian of Carolina Lakes has provided an environment that allows the families as much or as little involvement in the care of their loved one while keeping them safe, clean and calm. Thank you for what you do so...
well.
Response From Owner
a year agoDear Vicky, thank you for taking the time to share your positive experience at The Meridian at Carolina Lakes. It's wonderful to hear how Kerri and Tanya are making a difference in the lives of our residents. We take pride in our dedicated team who strive to create a cozy and respectful atmosphere in our Memory Care Center. We appreciate your recognition of their efforts.
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The Meridian at Carolina Lakes
Trisha H
via APLACEFORMOM
5 / 5 stars
a year ago
Welcoming and caring. Good food, good therapies, nice rooms, transportation and all kinds of activities and special occasions that include family members...and much more for our family resident who loves living there~ great find in SC! Thank you to A Place for Mom for recommending and scheduling our visit there.
Response From Owner
a year agoThank you so much for your review!
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The Meridian at Carolina Lakes
Jennifer Sibrava
via GOOGLE
5 / 5 stars
2 years ago
Response From Owner
2 years agoHi Jennifer, thank you for your kind review. We appreciate your time and feedback, and will never take it for granted. Our mission “To Welcome, To Care, To Serve” propels our goal to exceed expectations for all who walk through our door. Feel free to contact us if we can be of any assistance.
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The Meridian at Carolina Lakes
Desiree Wood
via GOOGLE
4 / 5 stars
2 years ago
Response From Owner
2 years agoThank you, Desiree! We know how valuable your time is, and appreciate your sharing it to send us a thoughtful review!
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The Meridian at Carolina Lakes
Summer Elliott
via GOOGLE
5 / 5 stars
3 years ago
My mother is a resident at Watercrest in Indian Land and although I was very nervous and going through all of the emotions of sending mom to an assisted living home I feel that I could not have picked a better place! The executive director Tammy Mullins was more than amazing to say the least! She was there through the whole process of moving mom...
in and even checking on me after I left mom and to reassure they were going to take great care of her and that is exactly what they are doing! All of the staff at Watercrest is amazing and I feel comfort in knowing that she is being well taken care of and watched after!! A special thank you to Tammy Mullins for being a great lead to your team and taking my mom’s health and safety into your own hands! Mom loves it here and I love all the new stories she has to share of her daily adventures at Watercrest and the loving memories she is making with Tammy and the staff. I would recommend Watercrest to anyone looking for a great home for your loved ones were you will feel comfort in knowing they are receiving the best care possible and were they will spend the best years of their life!
Response From Owner
2 years agoHi Summer, thank you for your kind review. We appreciate your time and feedback, and will never take it for granted. Our mission “To Welcome, To Care, To Serve” propels our goal to exceed expectations for all who walk through our door. Feel free to contact us if we can be of any assistance.
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The Meridian at Carolina Lakes
ANGELA AQUILA
via GOOGLE
5 / 5 stars
3 years ago
Watercrest is such a beautiful facility ! The staff is very friendly and the residents are always happy and so nice! The activities department does such a great job keeping the residents active and full of life and the staff truly cares about all their residents ! It’s a true teamwork of people who make the building so great!
Response From Owner
2 years agoHi Angela, Thank you for your kind review. We appreciate your time and feedback, and will never take it for granted. Our mission “To Welcome, To Care, To Serve” propels our goal to exceed expectations for all who walk through our door. Feel free to contact us if we can be of any assistance.
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The Meridian at Carolina Lakes
Jacqueline D. Boyd
via GOOGLE
5 / 5 stars
3 years ago
Love the care provided to my family member. Excellent staff!!
Response From Owner
2 years agoHello Jacqueline, thank you for your kind review. We appreciate your time and feedback, and will never take it for granted. Our mission “To Welcome, To Care, To Serve” propels our goal to exceed expectations for all who walk through our door. Feel free to contact us if we can be of any assistance.
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The Meridian at Carolina Lakes
Brittany/Jasmine Marshall
via GOOGLE
5 / 5 stars
3 years ago
Response From Owner
2 years agoHello, Thank you for your kind review. Our mission “To Welcome, To Care, To Serve” propels our goal to exceed expectations for all who walk through our door. Feel free to contact us if we can be of any assistance.
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The Meridian at Carolina Lakes
Sissy Davies
via GOOGLE
5 / 5 stars
3 years ago
Watercrest is a beautiful facility and has very caring friendly staff. Build is kept clean. I highly recommend the community
Response From Owner
2 years agoHi Sissy, thank you for your kind review. We appreciate your time and feedback, and will never take it for granted. Our mission “To Welcome, To Care, To Serve” propels our goal to exceed expectations for all who walk through our door. Feel free to contact us if we can be of any assistance.
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The Meridian at Carolina Lakes
Barry Raye
via GOOGLE
5 / 5 stars
3 years ago
The facility was clean and up-to-date plus the staff was friendly.
Response From Owner
2 years agoHi Barry, thank you for your kind review. We appreciate your time and feedback, and will never take it for granted. Our mission “To Welcome, To Care, To Serve” propels our goal to exceed expectations for all who walk through our door. Feel free to contact us if we can be of any assistance.
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The Meridian at Carolina Lakes
Sandra Greenblatt
via GOOGLE
5 / 5 stars
3 years ago
I chose Watercrest for Mom because of proximity to my (daughter) home, beautiful inviting facility, fees expensive but competitive; the staff and management are caring and responsive.
Response From Owner
2 years agoHi Sarah, thank you for your kind review. We appreciate your time and feedback, and will never take it for granted. Our mission “To Welcome, To Care, To Serve” propels our goal to exceed expectations for all who walk through our door. Feel free to contact us if we can be of any assistance.
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The Meridian at Carolina Lakes
Samera Blair
via GOOGLE
4 / 5 stars
4 years ago
Response From Owner
3 years agoHi Samera, Thank you for your kind review. We appreciate your time and feedback, and will never take it for granted. Our mission “To Welcome, To Care, To Serve” propels our goal to exceed expectations for all who walk through our door. Feel free to contact us if we can be of any assistance.
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