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OUR COVID-19 RESPONSE

Safety is our number one priority at Hillhaven. We are maintaining a conservative approach to reopening visitation and elements of our lifestyle as we take our responsibility for the well-being of our community members very seriously. We will continue implementing strict safety and sanitation protocols to keep our residents healthy and adhering to CDC, state and local guidelines, as well as procedures we feel are necessary for our community.

For more information about our response to COVID-19, visit Meridian Senior Living's website.

COMMUNICATION

We will communicate any changes to our policies directly with our residents and loved ones. If you have any questions, we invite you to call us directly by phone.

NEW RESIDENTS

Our community remains open to new residents, and we are offering virtual tours for those interested in learning more about our community. Let us share our policies and procedures, monthly specials, and all we are doing to keep our community safe and our residents happy.

 

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Exterior image of Hillhaven entry way

Hillhaven Earns a Deficiency Free Survey in August 2020

Hillhaven Assisted Living, Nursing, and Rehabilitation Center is proud to announce that it has earned a deficiency-free survey in August 2020 from a focused infection control inspection as administered by the Maryland Department of Public Health during an unannounced visit.

"We are honored to achieve the level of quality and distinction in our resident care reflected in the 100% deficiency-free status,” expressed Maurice McIntyre, Executive Director of Hillhaven. “Our staff works hard in creating an environment that focuses on the resident and we are delighted to be recognized for delivering the quality care we strive for every day."

In order for a senior living community to achieve a deficiency-free survey, all services provided at the facility must meet or exceed all state and federal standards. A deficiency-free survey in Maryland's rigorous inspection is uncommon and a key indicator of excellence for a senior living community. 

Senior living communities are inspected periodically to evaluate services and systems in place and oversee compliance with federal and state laws and regulations. In a multi-day process, inspectors arrive unannounced to assess the facility and evaluate compliance with regulations governing areas including policies and procedures, resident care, quality of care and quality of life, medication administration, medical records, kitchen sanitation, staff competencies, dietary needs, equipment, safety, and overall wellness of the community. The skilled nursing community is awarded a “deficiency-free” survey when all of these regulations are met.

At Hillhaven, receiving an excellent state survey is another example that seniors can expect the highest level of care in a superior environment, which is important when selecting a senior living community. Hillhaven does not have any new residents testing positive for COVID-19 and continues to accept new residents.

For more information about our community, please call (301) 304-4232

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